Why Gables

Experience The Gables Difference.

24-Hour Maintenance Response

We will respond to your service request within 24 hours after it is received. If we do not respond within 24 hours, you will receive a credit on your next month’s rent for each full or partial day, exceeding 24 hours. The guarantee applies to all routine interior items.

30 Day Satisfaction Guarantee

Gables Residential is committed to providing customer service. We provide that your home will be enjoyable and worry-free. If you are not satisfied with your apartment home during the first 30 days, you may terminate your lease without penalty. See a Gables associate for more details or visit www.gables.com.

Gables Gateway

The online convenience of Gables Gateway allows our residents to interact easily with the community staff. You can:

  • Pay Rent
  • Request Maintenance
  • Services
  • Connection services
  • Access Gables
  • Great Rewards

Customer Service

We embrace our mission, Taking Care of the Way People Live

Our Pledge to:

We believe our customers are our first priority.
We strive to exceed customer expectations.
We create unique and positive experiences for customers.
We are empowered to resolve customer issues.
We provide exceptional service promptly.
We are responsible for the appearance of our communities.
We take pride in our appearance and performance.
We are committed to ongoing professional development & career growth.
We enjoy our jobs and are proud to work for Gables.

Gables Corporate Accommodations

Our furnished luxury apartment homes are located in desirable areas throughout the country and provide a smart, convenient alternative for relocation and business trips lasting for 30 days or more.

COMPLETE APARTMENT HOMES WITH FURNITURE, PAID UTILITIES, HOUSEWARE 2X THE SPACE OF A HOTEL ROOM AT 1/2 THE COST 1 POINT OF CONTACT NATIONWIDE GABLES QUALITY, REPUTATION, & EXPERIENCE

Gables Green Glove

Gables is dedicated to Taking Care of Our Environment. We follow local “green building” practices at our communities during construction. Our corporate offices and all communities are actively going green. Visit gables.com to learn more!

Smooth Move

If your situation necessitates a move during your lease term, you may transfer into another apartment home within our community or to any participating Gables Residential managed community nationwide! Please contact your leasing office for more details, such as application fees and security deposit discounts.

Resident Appreciation

Because Gables is Taking Care of the Way People Live our communities host Resident Appreciation Events for current and prospective residents to say thank you for choosing to make Gables your home.

 

30 Day Satisfaction Guarantee*

Be Satisfied.

Happy residents are our priority. If you are not satisfied or have an unexpected obligation within the first 30 days of your lease, you may cancel without penalty. It is just that simple.  

Online Services

Make It Simple.

Gables’ Resident Portal simplifies apartment living by allowing you to pay rent, submit a service request, and even connect your utilities online.

Smooth Move*

Life Changes. 

Gables offers current residents the option to transfer into a new apartment home within their community or to a participating Gables Residential managed community anywhere in the country.

24 Hour Maintenance Response Guarantee

No Worries.

We will respond to all routine maintenance requests within 24 hours.

Gables Connection Services

Get Connected.

Gables Connection Service is a convenient one-stop shop for ordering the utilities or other services you may need for your new home.

Click here to learn more.

Be Rewarded For Calling Gables Home

Loyalty Pays.

With each renewal, after each 12 month period of residency at a Gables community, residents earn rewards and upgrades for their apartment home.



* Program/Guarantee not applicable at all communities. Please consult with the specific leasing office for details and participation.

 

Be Rewarded for Calling Gables Home


Upon completion of each year of tenure as a Gables resident, you may be eligible to choose Great Rewards upgrades from the following list that applies to your particular length of residency. Please visit your leasing office for additional details for each upgrade and to register for services.


Renewal Year

1

2

3

4

5

6

7

8

9

10

Rewards Eligible to Choose

1

2

3

4

5 or CPT*

5 or CPT*

5 or CPT*

5 or CPT*

5 or CPT*

5 or CPT*

Waive initial late fee (not past 7th of month)

                     

Carpet Shampoo

                     

Paint one accent wall (color requires mgmt. approval)

                     

Patio/Balcony cleaning and detailing

 

                     

Spring-cleaning of your apartment home (contractor selected by mgmt.)

 

 

                     

Front door

face-lift

 

 

                     

Touch up paint

 

 

                     

Free rental of clubhouse/game room

 

 

                     

50% off one transfer fee (not available in CA or IL)

 

 

                     

Vinyl replacement (requires mgmt. approval)

 

 

 

                     

Full repainting of apartment home

 

 

 

 

                     

Refund of the refundable security deposit (requires mgmt. approval)

 

 

 

 

                     

Reserved parking space (limit 1 per home, subject to availability)

 

 

 

 

 

 

             

 

 

 

 

* Carpet Replacement (CPT) You may choose carpet replacement in place of other Great Reward options. Existing carpet must be at least 3 years of age.

 

 

 

 

 

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